FAQ

Q: How can I know your price?

A: The price is based on our buyer’s specific requirement, so please provide information to help us quote the exact price to you.

1) Drawing, dimensions, quantity, and type;

2) Frame color;

3) Type of glass and thickness and color.

Q: What is the standard size of your products?

A: We are CUSTOM-MADE. We always make products according to buyer’s dimensions.

Q: What is your delivery time?

A: 25-30 days after deposit and drawing confirmed

Q: What is your payment terms?

A: Normally,50% of total amount by T/T as deposit and balance before delivery. And Alibaba trade assurance is accepted.

Q: Do you have installers or can you send installation team to project site?

A: Normally, we provide you with installation manual or instructions. And we can send our installation team to job site if necessary.

Q: Could you provide free sample for testing quality?

A: Yes. The sample is available. But normally the client will be charged on the freight cost.

Q: Can you accept OEM or ODM service?

A: Yes, we can design windows and doors according to customers' specific requirements and accept customized designs.

Q: Are your products Certificated?

A: Yes, we will make our product tested and certificated if you required.